Child Contact Centres provide a safe, neutral, and welcoming environment where children can spend time with the people who are important to them.
Sometimes, families experience separation, conflict, or difficult circumstances. A contact centre offers reassurance that children can enjoy positive relationships without being caught in the middle.
We are part of the National Association of Child Contact Centres (NACCC) network, ensuring high standards of safeguarding, professionalism, and child-focused care.
Providing safe, supportive, and child-focused environments to help families maintain meaningful connections.
A trained staff member remains present throughout the session.
Designed for situations where safety and safeguarding are essential.
Relaxed and natural sessions in a child-friendly environment.
Takes place in our contact rooms or in our attached soft play centre.
A neutral, stress-free handover point for children moving between parents.
Allows children to spend time with both parents without them having to meet face-to-face.
Support with letters, phone calls, or video calls when in-person visits aren’t possible.
Helps children maintain meaningful connections with family.
Regular reviews to ensure arrangements remain in the child’s best interests.
Detailed, impartial written reports available for courts and professionals.
Tell us about your family’s needs or make a referral
Secure your booking easily online.
Secure your booking easily online.
Every child deserves safe, positive, and meaningful contact. Our centre makes this possible in a warm, child-focused environment.
A Child Contact Centre provides a safe, neutral, and welcoming space where children can spend time with the parent or family member they do not live with. The aim is to help children maintain positive relationships in a comfortable environment, supported by trained staff or volunteers.
A Child Contact Centre is a safe, neutral, and welcoming space where children can spend time with parents or family members they do not live with. Centres provide supervised or supported visits to ensure children’s well-being and safety.
Both supervised and supported visits may be available depending on the family’s needs and referral arrangements. Supervised contact ensures that a trained member of staff is present throughout the visit, while supported contact offers a more relaxed environment with staff available to assist if needed.
The safety and wellbeing of children is our highest priority. All staff and volunteers are trained and DBS checked. The centres follow national standards set by the National Association of Child Contact Centres (NACCC), with clear safeguarding procedures in place to protect every child who visits.